Who will deal with my enquiry?
In the first instance a Gerald Edelman partner will discuss with you your requirements before introducing you to Daniel Owen at NatWest Mentor, who will discuss the service with you and how Mentor can support your business.
Why have you partnered with NatWest Mentor?
We’ve partnered with NatWest Mentor to deliver HR services to our clients as part of our commitment to deliver value beyond accountancy and provide real benefits to their business. Mentor is one of the leading employment law and HR, health and safety and environmental consultancy services. They have over 11,000 customers across the UK.
I already have someone internal that looks after HR; do I need your services?
Mentor provides support to small and medium-sized enterprises that do not have sufficient HR and employment law resources in-house. Mentor consultants also have extensive experience across a wide range of sectors and all types of businesses. They provide larger enterprises with impartial one-off consultancy as well as advice and support on sensitive issues such as staff grievances and legal protection insurance to environmental management.
How often will I receive support from NatWest Mentor?
There is no limit to the number of times you can contact the Mentor Advice Service phone line. In fact, they encourage you to pick up the phone at any time in order to resolve issues before they escalate and lead to further issues.
I’m concerned about the number of employee absences; how can you help?
Whether you are managing a long-term, intermittent or short-term absence, you must follow a fair process. You should first identify what type of absence it is, your Mentor consultant can then provide the advice and support you need to implement and follow fair policies and procedures.
What training services do Mentor provide?
Mentor understands how important it is to give Managers and Employees, the training and knowledge they need to succeed at work. Mentor has a wide range of courses available including: Managers Development; Practical HR; Health and Safety qualification; and Wellbeing.
